Advanced Solutions by Tidy.

Retention IQ

Know your customers better than they know themselves. Turn product usage data into revenue, retention, and reality checks.

You can’t fix what you can’t see

In today's competitive landscape, customer behaviour is your most valuable asset. Yet, most teams are making critical decisions based on outdated reports, gut feelings, or worse - only hearing from customers when there's a problem.

You can't afford to guess. You need to know the full story of every customer, every feature, every day.

Sales teams walk into renewal calls without knowing if a customer is a power user or barely logging in.

Customer Success discovers churn risk after  the customer has already made up their mind.

Product teams guess which features truly resonate, wasting resources on development that doesn't move the needle.

Always-on competitive and market pricing intelligence

Boost retention with proactive saves
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‍Spot early signs of disengagement before renewal is on the table.

Grow expansion revenue from existing customers

‍Identify customers who are consistently pushing limits or heavily using certain features.

Alert Your Team

Real-time notifications get the right owner involved fast, reducing response time and keeping momentum.

Strengthen every customer interaction

Go into retention and sales calls knowing exactly what’s working and what’s not.

Deeply understand your customers

Book a 45-minute diagnostic session where a Tidy systems architect maps your current customer strategy and identifies exactly how you can better position yourself.

Book an Assessment